Returns & Exchanges

At Atelier, we want you to be completely satisfied with your purchase; items in original condition may be returned within 30 days of delivery. Please ensure all tags remain attached and the garments are unworn to qualify for a full refund.

1

Initiate Your Return

Visit our online portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack the items in their original Atelier packaging, including any dust bags or protective inserts provided.

3

Affix Shipping Label

Download and print your prepaid shipping label from the portal, then attach it firmly to the outside of your parcel.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing